Terms & Conditions

Effective Date: 1 May 2024

1. ACCEPTANCE OF TERMS AND CONDITIONS

Welcome to SmoothScale. These Terms and Conditions ("Terms") govern your access to and use of the SmoothScale website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. DEFINITIONS

• SmoothScale Refers to the wholesale business known as SmoothScale

• Customer: Refers to individuals or entities who purchase products or services from SmoothScale

• Products: Refers to the goods and merchandise offered for sale by SmoothScale

• Services: Refers to all offerings provided by SmoothScale, including but not limited to the website, customer support, and product distribution.

• Agreement: Refers collectively to these Terms and any additional terms and policies referenced herein.

3. REGISTRATION AND ACCOUNT

To access certain features of our Services, you may be required to register for an account with SmoothScale. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

4. ORDERS AND PURCHASES

4.1 Order Placement: SmoothScale offers a variety of products for purchase by registered Customers. By placing an order, you agree to pay the specified price and any applicable taxes and shipping fees.

4.2 Order Acceptance: SmoothScale reserves the right to accept or reject any order in its sole discretion. Orders are only considered accepted upon the issuance of a confirmation email.

4.3 Pricing and Availability: Prices and product availability are subject to change without notice. SmoothScale does not guarantee the availability of any product.

5. PAYMENT

5.1 Payment Methods: SmoothScale accepts various payment methods, as indicated during the checkout process. Payment information must be accurate and complete.

5.2 Payment Processing: SmoothScale uses secure payment processing methods, but SmoothScale shall not be responsible for any errors, delays, or unauthorized transactions by third-party payment processors.

6. SHIPPING AND DELIVERY

6.1 Shipping Method: SmoothScale will use commercially reasonable efforts to deliver products in a timely manner. The specific shipping method and delivery time will be communicated during the checkout process.

6.2 Risk of Loss: Risk of loss or damage to products passes to the Customer upon delivery of the products to the designated shipping carrier.

6.3 Shipping Fees: Customers are responsible for any shipping fees associated with their orders, which will be disclosed during the checkout process.

7. RETURNS AND REFUNDS

SmoothScale accepts returns and provides refunds in accordance with its Return and Refund Policy, which can be found on the SmoothScale website.

8. WARRANTIES AND DISCLAIMERS

8.1 Product Warranties: SmoothScale makes no warranties, express or implied, regarding the products sold through its Services. Any product warranties are provided by the manufacturer, and SmoothScale disclaims all liability for product defects or performance issues.

8.2 Service Availability: SmoothScale does not guarantee uninterrupted access to its Services and may temporarily suspend access for maintenance or other reasons without notice.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, SmoothScale shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of the Services.

10. INDEMNIFICATION

You agree to indemnify and hold SmoothScale and its employees, agents, and affiliates harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of or relating to your use of the Services or your violation of these Terms.

11. PRIVACY

SmoothScale's privacy practices are outlined in our Privacy Policy, which can be found on the SmoothScale website. By using our Services, you consent to the collection and use of your personal information as described in the Privacy Policy.

12. TERMINATION

SmoothScale reserves the right to suspend or terminate your account and access to our Services at its sole discretion, with or without notice, for any reason, including but not limited to a breach of these Terms.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles.

14. MODIFICATION OF TERMS

SmoothScale reserves the right to update or modify these Terms at any time. Any changes will be effective upon posting to the SmoothScale website. It is your responsibility to review these Terms periodically for updates.

15. CONTACT INFORMATION

If you have any questions or concerns about these Terms or our Services, please contact us .

By using SmoothScale's Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Your use of our Services is subject to these Terms and any additional policies or terms referenced herein.

Thank you for choosing SmoothScale.

Last updated: 1 May 2024